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Property manager

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Summary of occupation

Property managers act as the intermediary between tenants and property owners in rental agreements. They are responsible for showing prospective tenants through the property and at the same time assessing their suitability on behalf of the owner. Once tenants have moved in, the property manager is responsible for collecting rent, carrying out regular inspections to ensure the property is being maintained and organising any necessary repairs on behalf of the owner. Property managers must also develop a property condition report to be used as a record in cases where repairs are necessary and the costs are taken from a tenant's bond and as evidence of the condition of the property when tenants move in.

ANZSCO description: Supervises the leasing of rental properties on  behalf of owners. Registration or licensing may be required.
Alternative names: Lease Administrator
Specialisations: Body Corporate Manager, Strata Managing Agent
Job prospects: Average
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Knowledge, skills and attributes

A property manager needs:

  • highly developed organisational skills
  • good communication and interpersonal skills
  • to pay attention to detail
  • a sense of honesty and integrity
  • to maintain a neat and tidy appearance
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Working conditions

Property managers generally have a central office, but may spend a large part of their day visiting properties to conduct inspections and viewings. They generally look after numerous properties, and so can be very busy, requiring a well developed organisational system to manage appointments and property specific records. They often work regular hours, however some weekend and evening work may be required to show properties or deal with emergencies. Property managers have a high level of contact with people, including property owners, tenants, tradespeople, council representatives and real estate agents.

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Salary details

Real estate sales agents, which includes property managers, can expect to earn between $900 and $1,355* per week, depending on their level of experience and the organisation they work for.

*ABS Census (2006)

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Tools and technologies

Property managers often use computers, diaries and mobile phones to manage their workload and keep track of appointments. When producing property reports, or advertising new properties for lease, they will often use digital cameras to photograph the condition of the property, noting any pre-existing damage. Paperwork also plays an important role in a property manager's work, including legally binding lease agreements, property reports and financial transaction records. Most property managers use a car to travel between properties.

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Education and training/entrance requirements

Property Managers in Western Australia must be registered with the Real Estate and Business Agents Supervisory Board (REBA), and work under the supervision of a licensed real estate agent. They register as real estate sales representatives, however, unless they have completed the appropriate real estate sales training, their activities are restricted to property management. In order to register as a real estate sales representative you must:
- be at least 18 years old
- be a person of good character and repute (demonstrated by providing a National Police Clearance and a statutory declaration disclosing any previous convictions, pending proceedings or reprimands), and
- complete a recognised property management registration course conducted by a registered training organisation.

The Real Estate Institute of Western Australia (REIWA) runs a Property Management Registration Course for individuals wishing to start their career in property management. The course can be completed at REIWA's learning centre in Subiaco, or by distance education (either online or by correspondence). The classroom course takes 6 days over a two week period and is run monthly, with greater flexibility if completing the course by distance education.

Central Institute of Technology also run a Property Management Registration course at their Perth Campus. The course takes 7 days to complete if studying full time, with commencements every second month from February to November. Part time study is also available.

Related courses

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Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider of your choice. They will assess your skills and when you are competent in all areas, you will be awarded a nationally recognised qualification.

If you are still at school you can access an apprenticeship through your school. You generally start your school based apprenticeship by attending school three days a week, spending one day at a registered training organisation and one day at work. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you get a full-time apprenticeship you can apply to leave school before reaching the school leaving age.

If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

Related apprenticeships

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Recognition of prior learning

If you think you already have some of the skills or competencies, obtained either through non-formal or informal learning, you may be able to gain credit through recognition of prior learning.

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